Shipping policy

 

At NicheMart, we're committed to delivering your orders quickly, safely, and reliably. Here's everything you need to know about our shipping process.

📦 Order Processing

  • Orders are processed within 1–2 business days after payment confirmation or order placement.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • Once your order is shipped, you'll receive a confirmation email or SMS with tracking details.

🚚 Delivery Time

Estimated delivery times:

  • 🇮🇳 Metro Cities: 3–7 business days
  • 🏙️ Other Cities & Towns: 5–9 business days
  • 🌄 Remote Areas: 7–12 business days

Delivery times may vary due to weather conditions, holidays, courier delays, or unforeseen circumstances.

💳 Shipping Charges

  • ✅ Free Shipping on all prepaid orders.
  • Cash on Delivery (COD) may include a small convenience fee (if applicable).

Any shipping charges will be clearly displayed during checkout before payment.

📍 Order Tracking

Once your order has been dispatched, you'll receive a tracking number via email or SMS.

You can use it to monitor your shipment until it reaches your doorstep.

📦 Delivery Attempts

Our courier partners will make multiple delivery attempts.

If delivery is unsuccessful due to an incorrect address, unavailable recipient, or refusal to accept the package, the order may be returned to us.

✍️ Incorrect Shipping Information

Please ensure your shipping address, phone number, and PIN code are correct before placing your order.

NicheMart is not responsible for delays or failed deliveries caused by incorrect information provided during checkout.

⚠️ Delayed Shipments

While we strive to deliver every order on time, occasional delays may occur due to:

  • High order volumes
  • Weather conditions
  • Public holidays
  • Courier service disruptions
  • Remote delivery locations

We appreciate your patience and will keep you informed of any significant delays.

🌍 Shipping Availability

Currently, NicheMart ships across India.

We're working to expand our shipping services to more countries in the future.

📞 Need Help?

If you have any questions about your shipment or need assistance with your order, our support team is here to help.

Email: support@nichemart.shop

💙 Thank You for Shopping with NicheMart!

We appreciate your trust and are committed to delivering quality products with a smooth and reliable shopping experience.